GeeksUp ('us', 'we' or 'our') operates geeksup.com.my (the 'Site'). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using (the 'Site'), you agree to the collection and use of information in accordance with this policy.
Collection and Use of Personal Information
We collect the following personal information from you:
Contact Information such as name, email address, mailing address, phone number
Billing Information such as credit card number, and billing address
Unique Identifiers such as user name, account number, password
We also collect the following optional information from you:
Information about your business such as company name
We use this information to:
Fulfill your order
Send you an order confirmation
Assess the needs of your business to determine suitable products
Send you requested product or service information
Send product updates
Administer your account or process refunds
Send you a newsletter
Send you marketing communications
Administer contests and sweepstakes you entered, and notify you if you won
Respond to your questions and concerns
Improve our Web site and marketing efforts
Conduct research and analysis
Display content based upon your interests
List you in our member directory made available only to select employees
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We do not link this automatically collected data to other information we collect about you.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us.
We post customer testimonials on our web site which may contain personal information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you want to remove your personal information that is being displayed on our website under public pages please send your request here.
Information Obtained from Third Parties
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. Your friend may contact us using our contact form to request that we remove this information from our database.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information
as required by law such as to comply with a subpoena, or similar legal process
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
if GeeksUp.com.my is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
to any other third party with your prior consent to do so
Third Party E-Commerce Solutions Provider
Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose.
Cookies and Other Tracking Technologies
Technologies such as: cookies, beacons, tags and scripts are used by GeeksUp.com.my and partners (Share-A-Sale; AvantLink; Google Analytics), affiliates, or analytics or service providers (Criteo; Bronto; Sales Force). These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use Local Storage Objects (LSOs) such as Flash and HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To learn how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118
We Partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Social Media Widgets
Links to Other Web Sites
Protecting Your Online Privacy. Our priority is to keep your online data safe. As part of our promise to you, we wanted to let you know that this website uses Google Analytics, Google Display Advertising, and Google Analytics Demographics and Interest Reporting to help us understand how visitors use our site. The tools mentioned above use "cookies," which are essentially text files placed on your computer to gather standard Internet log information and user behavior information in an anonymous form. The information created by the cookie about your use of the website (including IP address) is transmitted to Google and is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for our site specifically.
We will never (nor will we allow any third party to) use the statistical analytics tool to track or to collect any Personal Information of visitors to our website. Google will not associate your IP address with any other data held by Google, nor will Google link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personal Information from any source, unless you explicitly submit that information via a fill-in form on our website.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce agreements.
When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us.
Additional Policy Information
Live chat option is available on our websites, which will allow you to communicate with our customer service representative. You will be asked to provide your Personal Information to initiate a chat. This information is only used by GeeksUp.com.my to assure proper quality control and will not be use for any other purpose than to provide the Live Chat service.
Correcting and Updating Your Personal Information
To review, delete or update your personal information to ensure it is accurate or if you no longer desire our service, please contact us. We will respond to your request within a reasonable timeframe.